WHO does what....

When we contract with you to provide training, especially if it involves NVQs or SVQs:

• WE register your candidates
• WE kick off the training on a date and at a venue agreed by YOU
• YOU provide us with a Purchase Order or equivalent
• YOU may also be required by US to provide some additional help to your candidates, particularly if it involves the A1 (Assessor) or V1 (Verifier) Units. Usually this takes the form of experienced staff who may already be assessing or verifying in your company.
• YOU assist and support the candidates in an way that is reasonable as they prepare their evidence for assessment.
• YOU provide access to the candidates for our Assessors as required, plus a minimum of access to our own Internal Verifier or any Verifier appoiinted by the Awarding Body in order to check with candidates on how the assessments are progressing.
• WE can then take care of the assessments and verification, etc.
• WE will despatch the certificates, when received, to yourselves by Special Delivery.

What candidates are required to do

Your candidates will be required by US to complete any tasks necessary in order to complete their courses. Sometimes this may involve agreeing a LEARNING CONTRACT, particularly if a taught course, or formal qualifications, are involved. For more information on taught courses or formal qualifications go here.

In the case of NVQs and SVQs your candidates will be required to:

1. Attend one or more briefing sessions.
2. Collect documentary or other evidence (including Witness Statements from managers or colleagues) which may be required to illustrate or corroborate their claims to competence.
3. Contact US (e.g. by telephone) if any circumstances arise which may require meetings to be rescheduled or of they have any queries.
4. Attend one or more assessment interviews, which will usually be conducted by means of Professional Discussion. These interviews will be recorded.
5. Sign Claims to Competence forms as required by the Awarding Body documentation
6. Complete any tasks necessary in order to make their portfolio of documentation ready for showing to Verifiers.
7. Be available for interview, either in person or by telephone, should the Verifiers require this.