D9RP 04 (L2)
Identify the Learning and Development Needs of the Organisation
Element L2.1 Review how capable the whole organisation is of meeting its development
needs
Performance criteria You must be able to do the following:
a) identify the organisation’s needs and expectations of learning and
development
b) identify how learning and development contributes to the organisation’s
objectives and confirm this with key stakeholders
c) identify the abilities and competences the organisation needs to meet its
objectives
d) evaluate the effect of the organisation’s future needs on its ability
to carry out its business
e) collect information on the existing levels of skills, knowledge and experience
of individuals
f) identify the resources and structures available to meet the needs of the
organisation
g) match the abilities of individuals with the needs of the organisation
h) identify priority areas for learning and development across the organisation
Element L2.2 Develop a learning and development programme for the organisation
Performance criteria You must be able to do the following:
a) identify development opportunities for individuals which will improve the
organisation
b) identify how skills and competences can be shared and transferred between
individuals in the organisation
c) identify appropriate learning and development opportunities inside and outside
the organisation
d) consider different ways of structuring and delivering learning and development,
including technology-based delivery and support
e) identify effective management systems to review and monitor learning programmes
f) develop learning and development programmes for individuals and groups within
the organisation that recognise the needs of the people involved
g) set out how you will put the programmes into practice and the outcomes you
need to achieve
h) identify the resources you need to put the programmes into practice and how
you will get those resources
i) identify the roles and responsibilities of the people delivering the programme
j) get the commitment of the people who will put the programme into practice
Evidence requirements
To achieve this unit you must provide evidence to convince your assessor that
you consistently meet all the performance criteria and all the knowledge requirements.
Your evidence must be the result of real work activities undertaken by yourself.
Evidence from simulated activities is not acceptable for this unit. The minimum
evidence you need for this unit is listed below:
ONE record which identifies how your organisation can meet its development needs
through the development of its personnel. This record should be confirmed by
a senior member of staff and could be in the form of a presentation, a professional
discussion, report, or minutes of a meeting. It is expected that your record
will include evidence to demonstrate your competence in respect of all performance
criteria in element L2.1 and the first five of L2.2 (ie a to e). In preparing
your record the majority of the knowledge evidence should be addressed as you
describe the circumstances of your organisation but you may need to pay particular
attention to including evidence to cover knowledge items 3, 7, 11 and 13 if
these are not evidenced naturally through your record.
PLUS ONE Learning and Development programme for the organisation. This programme
must have been endorsed by a senior member of staff. It is expected that your
programme will provide evidence to demonstrate your competence in respect of
performance criteria f, g, h, i and j from L2.2.
Knowledge requirements You need the following knowledge to perform this Unit
of Competence. You will show this through the outcome of your work activities
and through evaluations of your systems and processes. You need to be able to
show that you have general knowledge and understanding of the following:
The nature and role of learning and development within the organisation
1 how to identify the features of and necessary conditions for an organisation
that continuously learns and develops
2 how to identify and respond to the internal factors that drive learning needs
3 how issues of equality, equity, diversity and access influence the planning
of learning and development
4 how to identify a range of possible training and development outcomes that
support the organisation’s strategy
5 how to identify the things that might affect how training is delivered and
how to draw up plans to deal with these
6 who the main people in the organisation are who can bring about change and
how to influence them
7 what responses and objections to training and development aims you are likely
to get and how to deal with these
Principles and concepts
8 how to evaluate different ways of delivering learning and development - and
their relevance to the needs of the organisation and individuals
9 how to identify and evaluate changes and developments in technology and e-learning
- and their relevance to how the organisation delivers learning and development
10 how to identify the learning opportunities available and how to use resources
to access them
11 how to access sources of information to help forecast trends and developments
in learning and development
12 how to choose appropriate quality control and quality assurance systems when
delivering training, and how to take account of current national debates on
quality improvement
External factors influencing human resource development
13 how to identify the external influences on delivering learning and development
policies, including economic, social and political
14 how to analyse and use developments in learning and new ways of delivery
15 how to identify and use developments in e-learning and other technological
developments when planning learning
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